Launched in 2006 as a solution to the multitude of web hosting providers who fail to deliver, our primary goal has always been to keep your website up and running. With highly skilled and passionate support staff we are not only technically capable of accomplishing that goal but also determined to see it through!
Our Beliefs and Mission
In a crowded sea of web hosting providers it can be a daunting task to pick the right company and that is why we try and separate ourselves by doing what we have done right from the start, providing affordable, reliable and secure web hosting.
We understand that web hosting can be intimidating to those who are not technically savvy but it doesn't have to be. With the development of easy to use control panels, site builders and one click installers, getting your website online in a matter of seconds is no longer a dream. It's our belief that web hosting should be simple and that is why we include all of those easy to use features with most of our plans.
There are no surprises, hidden fees or any pricing gimmicks with our service. What you see is what you get and everything is laid out there in the open. From our no questions asked money back guarantee to being proactive in notifying clients of impending maintenance and any ongoing outages, we not only believe in full disclosure but actually practice it on a daily basis.
Managed Dedicated Servers
Having a dedicated server will offer the best performance and security possible because you are not sharing the server with anyone else. Every dedicated server is fully managed which means that our highly trained staff will handle every aspect of configuring, securing and keeping your server online.
Xeon E3-1200
CPU: 4 x 3.10 Ghz
RAM: 4 GB DDR3 ECC
HD 1: 250 GB SATA-II
HD 2: 250 GB SATA-II
RAID: 1 (Software)
BW: 3500 GB (100 Mbps)
99.9% Uptime Guarantee
Price Freeze Guarantee
24/7 Technical Support
Server Management
Server (HTTP) Monitoring
Every 5 minutes one of our monitoring servers will connect to your managed dedicated server and verify that it is accessible. We check both HTTP and MySQL. In the event that something has gone wrong and your managed dedicated server appears offline, we will be notified and start taking immediate corrective action.
Proactive Security Auditing
We are proactive when it comes to checking your managed dedicated server to ensure that no one has gained unauthorized access and that everything is as secure as it should be. Using a set of open source and custom tools we conduct a manual security audit of your server at least once a week.
Proactive Security Updates
The security of your managed dedicated server is one of our highest priorities and it is our mission to ensure that your server is kept up to date from the latest security threats. By staying current with the latest security news and mailing lists we are able to apply patches as soon as they become available.
Proactive OS & Software Updates
When it comes to keeping your managed dedicated server up to date we are always staying current with the latest updates to the operating system and any software installed. Only updates that are necessary are applied to prevent any unnecessary downtime or disruptions of service.
Free Account Transfer
Already hosted somewhere else? Upon request we will attempt to move your data over to our service free of charge. After we have moved the data over we will make every effort to ensure that the websites are functioning as intended and correct any errors that may have occurred as a result of the account transfer.
Weekly Offsite Backups
Every weekend we sync local backups to a remote backup array located in a different data center in a different geographical location. This is done not only for added peace of mind but also extra redundancy in the event of a worst case scenario affecting our primary data centers.
3rd Party Software Assistance
Depending on what managed dedicated server you order, our technical support staff will be able to assist you for so many hours per month with software that we did not install nor officially support. Please note that all 3rd Party Software Assistance is done on a best effort basis and in some rare cases we may not be able to help.
Data Center & Network
We are using the TMS network located within the Colo4 data center in Dallas, Texas to offer our managed dedicated servers. All servers are connected at 100Mbps to 10Gbps uplinks to AboveNet, Level 3, SuddenLink and Time Warner. The entire network is multihomed and using an Internap FCP device to ensure that the best routes will always be used when connecting to your server.
Have Any Questions?
If you have any questions or comments about our service, please feel free to send an email to sales@synhosting.com for further assistance. All sales and billing related inquiries will be answered during regular business hours of 10:00 GMT to 20:00 GMT. Technical support is always available 24/7/365 with an average response & resolution time of under one hour.
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